Maintenance Mode
Manage system maintenance and updates with eeV.ai's maintenance mode features.
Maintenance Mode Overview
What is Maintenance Mode?
Maintenance mode temporarily restricts platform access during system updates, repairs, or scheduled maintenance.
Maintenance Benefits
- Safe Updates: Perform updates without user interference
- Data Protection: Prevent data corruption during maintenance
- User Communication: Inform users about maintenance activities
- Controlled Access: Allow administrative access during maintenance
Maintenance Types
Scheduled Maintenance
- Regular Updates: Planned system updates
- Feature Deployments: New feature rollouts
- Security Patches: Security update installations
- Performance Optimization: System performance improvements
Emergency Maintenance
- Critical Fixes: Urgent bug fixes
- Security Issues: Immediate security patches
- System Recovery: Disaster recovery procedures
- Data Restoration: Backup restoration processes
Maintenance Configuration
Enabling Maintenance Mode
- Navigate to Settings > System > Maintenance
- Click "Enable Maintenance Mode"
- Configure maintenance settings:
- Start Time: When maintenance begins
- Duration: Expected maintenance duration
- Message: User notification message
- Access Level: Who can access during maintenance
- Schedule or activate immediately
Maintenance Settings
Access Control
- Admin Access: Super admins can access platform
- Read-Only Mode: Limited read access for monitoring
- Complete Lockdown: No user access allowed
- API Access: Control API availability
User Communication
- Maintenance Banner: Display maintenance notice
- Custom Message: Personalized maintenance message
- Estimated Duration: Expected completion time
- Contact Information: Support contact details
Best Practices
Planning Guidelines
- Advance Planning: Plan maintenance well in advance
- Clear Communication: Provide clear, timely communication
- Minimal Impact: Minimize user disruption
- Thorough Testing: Test all changes thoroughly
Execution Tips
- Backup Everything: Always create comprehensive backups
- Monitor Closely: Continuously monitor during maintenance
- Stay Flexible: Be prepared to adapt plans
- Document Everything: Maintain detailed maintenance logs
